Analysis of Communications Data for Continuous Improvement
Undertake data analysis to quantify the impact and benefit of social media and email communications, and produce recommendations for continuous improvement.
The charitable service that ChaplaincyPlus provides is reliant upon the utilisation and maintenance of its network of people within the professional sector of Birmingham. Gaining maximum impact and benefit from all forms of two-way communication tools is essential to the continued success of ChaplaincyPlus.
Facebook, Twitter, Instagram and Email via MailChimp, are currently used to communicate to this network. A website and the management of financial and fundraising software, is also used as further support. All these tools can collate data that can provide feedback and useful information that shows the impact of the communications, highlight areas of best practice and where improvements are required.
A volunteer is required to conduct analysis of the collated data and to provide recommendations on how to maximise the impact and benefit of the communication tools to the ChaplaincyPlus network.
Suggested outputs include:
· Analysis of the data and feedback collated from MailChimp, Facebook, Twitter and Instagram
· Final report detailing the analytical method, the findings of the analysis and recommendations for improvements
· Analysis of appropriate data from the website and fundraising management software
· Summary brief to ChaplaincyPlus
· Knowledge share of analytical techniques
Time commitment: 5 days for the core tasks and up to 5 days for the desirable tasks.
Location: Primarily remote working with 1 day on site to commence project and collect the data from the different tools and ½ day on site to present analysis and recommendations if time permits.ChaplaincyPlus, Floor 8, One Colmore Row, Birmingham B3 2BJ
If you feel you are able to offer your assistance please complete the application form and return along with your CV to firstname.lastname@example.org by Monday 16th July.
The OR Society fully supports equal opportunities. As such, we welcome applications from the partially sighted or blind, or those with disabilities.
Information about the organisation:
ChaplaincyPlus are a Christian charitable organisation run for the Birmingham business community, irrespective of faith. Day-to-day they offer a neutral and confidential space for you to explore issues of life and work – whatever your background or beliefs. They are non-denominational and are predominately funded by donations from individuals within the business community. Their vision is that through supporting people, encouraging organisations and believing in the city, people will be able to live life to the full.
For further information about ChaplaincyPlus please visit http://chaplaincyplus.org.uk/
For further information about the Pro Bono OR scheme, please visit: www.theorsociety.com/Probono or email email@example.com