Friday, 18 February 2022

Medway Voluntary Action - Survey design to support users

Project Summary

To design surveys that can help Medway Voluntary Action (MVA) understand how they could better support their users.

Project description

Development of survey questions to allow MVA to easily analyse results in order to understand how they might be able to better support their users. 

MVA have identified two areas where they would like to gather data:

  • How satisfied their users are with their service (for example, a feedback form to be included in their email signatures and/or sent following a service call); and
  • How they can better support users (for example, how users have been coping with Covid). MVA send ‘state of the sector’ surveys twice a year and require structured results that they can analyse more easily.

Location

The work can be done remotely (offices in Chatham, Kent). 

Commitment

Time commitment to be determined by volunteer when completing detailed project proposal with MVA. 

MVA reports are submitted quarterly, therefore a view of systematic changes is required prior to July’s submission.

Desired project start date

As soon as possible.

Desired project completion date

As soon as possible.

Apply

If you feel you are able to offer your assistance please complete the application form and return along with your CV to ProBonoOR@theorsociety.com by Monday 23rd May 2022.

The OR Society fully supports equal opportunities.

Information about the organisation

MVA support local not-for-profit organisations, groups and community members to develop skills, build resources and amplify their voice.

For further information about MVA please visit www.mva.org.uk

Information about Pro Bono OR

For further information about the Pro Bono OR scheme, please visit: www.theorsociety.com/Probono  or email ProBonoOR@theorsociety.com

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